Insurance Information

Recommendations from our insurance provider is as follows:

What Clients Need to Do: Standard Hosting Option

The majority of Cigna clients will fall under this option. This option means that Cigna hosts the MRFs and clients need only post a link to those files on their own public-facing website.

To meet regulatory requirements, Cigna recommends you take the following actions:

› On or before 7/1/22, copy the link below and post it to your public website. This is the link the general public can use to access the MRFs: https://www.cigna.com/legal/compliance/machine-readable-files.

– The link will be active on 7/1/22, but you can post it on your website prior to 7/1/22.

– You can determine on which page of your public website you would like to place the link.

– Per the regulation, anyone in the United States should be able to find this link on your website without any requirement, such as a password, a fee or an age restriction.

› Along with the link, please include the following recommended overview verbiage: This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and include negotiated service rates and out-of-network allowed amounts between health plans and health care providers. The machine-readable files are formatted to allow researchers, regulators and application developers to more easily access and analyze data.

› Clients need only follow this process once to establish the link. Cigna will update the files each month, and this link will remain constant and always access the most up-to-date files.